These Terms and Conditions (“Terms”) govern your use of Polaris Relocation’s (“we”, “us”, or “our”) website https://polarisrelocations.com/ (the “Site”) and the services provided by us in connection with relocation.

1. Acceptance of Terms
By accessing or using our Site or services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Site or services.

2. Services
We provide relocation services to assist individuals and businesses with moving their belongings from one location to another. Our services may include packing, loading, transportation, and unpacking of household goods and personal belongings.

3. Booking and Payment
To book our services, you must provide accurate and complete information about your relocation needs. Payment for our services is due in full prior to the commencement of the relocation process. We accept various forms of payment, including credit/debit cards, bank transfers, and cash.

4. Cancellations and Refunds
If you need to cancel or reschedule your relocation, please contact us as soon as possible. Cancellation fees may apply, and refunds are subject to our cancellation policy as outlined in our refund policy.

5. Liability
While we take every precaution to ensure the safe and secure transportation of your belongings, we cannot be held liable for any loss, damage, or delay that may occur during the relocation process, unless caused by our negligence. It is recommended that you obtain appropriate insurance coverage for your belongings during transit.

6. Customer Responsibilities
You are responsible for providing accurate information about your relocation needs and ensuring that your belongings are properly packed and prepared for transportation. You must also ensure that access to your property is granted at the agreed-upon times.

7. Intellectual Property
All content on our Site, including but not limited to text, graphics, logos, and images, is the property of Polaris Relocations and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our Site without our prior written consent.

8. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

9. Modifications to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on this page.

10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Dubai, without regard to its conflict of law provisions.

11. Contact Us
If you have any questions or concerns about these Terms, please contact us at info@polarisrelocations.com.